OnyxSupport
Technical Support when you need it

Your employee's time is best spent working for your organization, not dealing with IT issues. We make it simple by offering fast and reliable 24x7x365 monitoring, and support for your users.

Now your staff does not need to worry about costs whenever they need support.

REMOTE MONITORING, MAINTENANCE, REPORTING, AND COST-EFFECTIVE SUPPORT

Onyx Computer's Proactive Managed Desktop Support provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within the Onyx Computer technology platform with all of the intelligence built-in to conduct day to day preventive maintenance services, a bundled managed Anti-Virus Package, and remote access.

Empower your staff by giving them direct access to Onyx Computer's phone and remote support. Our Flat-Rate resolves the issue of having to wait for approval to increase IT support costs.

SUPERIOR DESKTOP & USER SUPPORT

With Desktop & User Support, we generate detailed inventory reports and configurations related to all the preventive maintenance activities conducted through our Network Support facility. We track serial numbers, license expirations, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely.

WORLD-CLASS SUPPORT ISN'T OUT OF REACH

We're here to help.

Let Onyx Computer Services provide your organization with piece of mind, improved cost control and increased operational efficiencies by providing end-to-end IT solutions.